TSHP275: Trial by Twitter

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What’s Coming This Episode?

Social media has given us immense power. We can contact almost anyone at any time and share our thoughts with them. Ain’t that wonderful? Well, not always. People are learning some HARD lessons about how to wield this power. Are you ready to learn those lessons the easy way?

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Trial by Twitter

In this weeks podcast Ed and I were reviewing the recent spate of media induced conflicts from Colleen Nolan’s spat with Kim on Loose Women, through the strange behaviours of Roxanne Pallet on Big Brother, to Kirsty Allsopp revelation of having smashed her son’s iPads because they failed to comply with the rules on screen time.

Each of these events led to a media frenzy as viewers took to the internet slagging people off and shouting the odds, often in a cruel and offensive manner that is destructive and un-empathic. 

We are suffering from a loss of media empathy. Perhaps some people never had it. It is certainly true that the lack of eye and body contact in media communication results in a lack of sensitivity. We know that in any communication the bulk of the meaning that is shared is in the body language, movement stance and facial expressions. The words that we use account for only 7% of the meaning in what we are sharing. This allows for a 93% miscommunication every time we share online, text or email. Just think how often we get the wrong end of the stick or someone becomes offended by what we have shared in a way that we never intended.

There is an added layer in this loss of media empathy that makes the situation worse. When we use media to communicate we cannot see or feel the effect of what we are sharing because we cannot see the body language, movement stance and facial expressions of the person receiving it. We are having a 7% conversation and maybe a 93% miscommunication as we are unaware of the effect that we are having.

It is so easy to become the critical, hurtful tweeter and say the most outrageous things about another person because we do not have to face the consequences of our communication. People can say things online that they would never say to someone’s face. In this sense people who use social media to have a go at someone are usually cowards and worse than that they are unaccountable cowards.

One of the worst effects of this behaviour is bullying, that predominates with younger people but does also effect older adults as well. We have seen cases where people have been driven to suicide by negative trolling on social media.

The question Ed asked was ‘how can we change this?’  The problem is that we cannot. We cannot un-invent the internet and because we have a natural negative bias we continue to be drawn to the worst of things. Just consider how many scary movies are out there and how popular they are or our obsession with bad news.

The answer is Mindfulness and Education. 

When people develop mindfulness they are developing their own self awareness and their awareness of the effect that they have on other people and the world around them. If we take mindfulness into schools at an early age we might be able to create a more mindful society and recreate and develop higher levels of empathy and care.

The other answer is to use these platforms less if at all and when we do come across negative media gossip do not feed it, let it go.

Be happy, take care and don’t be a troll

Sean x

TSHP274: How can I tell if I’m being taken advantage of?

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What’s Coming This Episode?

We know advertising works. If it didn’t businesses wouldn’t fork out so much on it. But when does a harmless advert become a sinister online stalker? What happens when the technology of online advertising is used for darker purposes? Most importantly, how can we prepare ourselves to spot it coming?

Enjoy the show and take care, it’s The Self Help Podcast!

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Influence and vulnerability

Influence

Ed came across this very weird service offer by,  The Spinner  that puts cookies on target people so that they get nudged with adverts and services that will guide them towards doing what you want them to do. One service was so that you could subliminally suggest to someone that they might want to have sex with you. This can set a thousand alarm bells ringing in your head as to the appropriateness and morality of such a service. The site does say that they do draw a line and that there are things that they will not do, though I am not sure what that would be.

Cookie alert

The service works by you sending the target an email that includes a cookie which embeds onto their system. This then tracks the target’s internet use and ensures that where ever they go they will be presented with articles, adverts and subject that will influence their thinking, feeling and behaviours.

You may not be aware of it but this is what is happening all the time. You search for something on Google or Amazon and suddenly you are seeing adverts based around your searches. Influencing people at the time of elections or, my favourite, Brexit, is where these techniques can have a huge social consequence. I regularly delete all the cookies on my systems to shut down any level of cookie stalking that is following my activity. These means that I have to log back into services that I do want to use such as my bank but it allows me to clean my system.

We have always been, and always will be, influenced by other people. Advertisers and politicians are the standard. However, it is just as true of family, friends, colleagues and employers. The famous ‘Nudge’ may be the health service trying to change our behaviour to make us healthier and live longer, it may be a lover trying to turn us on, it might be the local window cleaner that wants our business. It will always be this way, it is how human beings communicate and how society functions.

Mindful Awareness

Our job is to become aware of who is trying to influence us, understand why they want to influence us and then to decide if we want to go along with it and be influenced. Most influence happens below our awareness, mindfulness brings it into awareness. In mindfulness we have choice. When we are mindful we cannot be influenced without our consent.

The process of increasing our awareness is called ‘waking up’. As the majority of the world’s population are not awake, they are in fact deep asleep, they are ripe to be influenced and manipulated without even being aware of it. There have been so many times when people have told me that “it is a known fact that…….”, and then told me a load of rubbish. This just indicates to me how easy and how often people are influenced into beliefs and ideas without even questioning it.

Someone told me the other day that I am an intellectual, not a label that I would have given my self. However when I use my intellect to examine that concept I guess I do use my intellect to question ’what’ and ‘why’ and I attempt to understand the sound behind someone’s words and ideas. I ask my self “why is that person saying that?” Or “what did that person mean when they said that, what was the sound behind their words?” I like everyone is influenced below my awareness though I try not to influenced without my consent.

So who influences you? Who do you listen to? Who is you icon, guru, teacher? Which TV and radio programs do you favour? Do you prefer the BBC, ITV or Sky news? Which newspaper do you read? When we prefer ITV to the BBC news we are allowing ourselves to be influenced with our consent as we apply our own bias to the world. Who we believe and what we believe may have been imprinted on us from early childhood, education, philosophy or religion but it will, unless we mindfully question it, influence us for the rest of our life.

Being influenced is ok when we are mindfully aware of what the influence is and what is the purpose, the end game, what is it about and what is the sound behind the words.

Be happy and be mindful

Take care

Sean x

 

TSHP273: How to deliver bad news

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What’s Coming This Episode?

We preach positive things here at LITP, but some times bad things happen to good people. So what happens if it falls on you to deliver bad news to a friend or loved one? Is there a right way to do it? Of course there is! Over to Sean and Ed…

Enjoy the show and take care, it’s The Self Help Podcast!

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TSHP272: Why am I so cautious?

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What’s Coming This Episode?

Why are some folks more cautious than others? Do we need to hold a little back for survival or do we worry too much and miss out on big opportunities in life? Let’s dive in…

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Cautiousness

We have talked a lot about anxiety over the years on the podcast. It is a topic that many listeners come back to again and ask us to do an episode on a related issue. In this episode we are talking about cautiousness and it’s relationship to safety, as we were asked

“Where does cautiousness end and paranoia begin?”

We all need to be safe, we all need to be secure. We have spoken many times about the growing epidemic of anxiety and anxiety disorders. Some research suggests that around 60% of all visits to the family doctor are related to anxiety in one form or another. Or, at the least, anxiety is an added symptom in whatever the presenting problem is.

Over all, I see cautiousness as a low level form of anxiety. As with full blown anxiety we must always make the distinction between a real problem and an imagined problem. To be sensibly anxious and cautious is our systems method of keeping us safe and it has done a pretty good job through out evolution.

When cautiousness becomes a disorder it gets in the way of us being able to live our life in a normal way, it becomes a problem. Often the extreme of caution is what we describe as paranoia. This is when we suspect everything and everyone and trust goes out the window.

Cautiousness is a brake pedal that we stamp on when we are unsure or fear what is happening or of what will happen next. The key is that we are concerned by not being in control of what is happening. The easiest way to avoid cautiousness, and to create a sense of control. is to not do ‘it’, whatever ‘it’ is. In the extreme we can end up not doing anything at all that is out of our normal. This is a real caution disorder that can spill over from just effecting us alone to effecting all those around us.

Cautiousness can lead us to not only restrict our own behaviour and experience but also to restrict the activities of others. When this effects our kids and they stop doing things, or avoid doing things, we limit their growth and personal development. Not only that but we build into their minds and emotions, the core concept that the world is not a safe place and that we should be cautious about everything. For many people this can mean avoiding new experiences or any thing that takes us out of the ordinary.

Many people, who are cautious, will look at news broadcasts, facebook or other social media and find evidence to justify their caution, their fear. When the world is continually presented as an unsafe place it is easy to believe that this is the case, that it is true.

If, for example, we look at the reports of all those cheating partners and divorces, it is easy to then believe, and expect, that potential partners will always let us down. This can make us be so cautious that the only way to stay safe is to stay single. The caution is an expression of the fear of future loss or pain.

We all have a creative imagination. Whatever stories we construct in our imagination we live out. Those that make us cautious, can all seem very plausible because our mind likes to work in a logical way and subsequently finds evidence, and there it is all around us, that will support what we believe – “the world is unsafe” – and we need to be cautious when interacting with it.

The reality

The world is, and we are, safer now than we have ever been at any point in history. When we look at the evidence it does not justify our current fears and need for caution. Generally we are now safer from crimes, disease, and accident. We live longer than ever and we are healthier than ever. Yet the news tells us nothing but bad and we believe it.

For example, we may worry about getting cancer and diseases of old age oblivious to the fact that just a couple of generations ago people would not have lived long enough to develop any of these illnesses. The fear of what will happen to us when we get old can make us cautious of living our life in the present. So many people that I have worked with, in their later years, have a list of ‘if only’ and regret that their caution, throughout their life, stopped them from doing what they really wanted to do and fulfilling themselves.

Accepting that us human beings do have the ability to do some very silly things and can create some pretty big problems such as global warming. However, we also have the ability to create solutions and solve problems. We are, above everything else problem solvers. People who understand their ability to solve problems have very low levels of anxiety and tend to not be cautious.

When we understand our capacity to solve problems we can be less cautious about living our lives to the full.

I don’t agree with armies and wars but I do agree with this motto…

He/she who dares wins

The other option is that the person who never dares to do anything never wins but also they never really lose either. They are stuck in stasis of never changing similarity, same old, same old, ground hog day.

Take care – Let go of caution and live your life as you would like to.

Sean x

TSHP271: How to make difficult decisions

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What’s Coming This Episode?

Decision making. It should be so easy. Make one and move on! The reality ain’t se clean cut. A million different scenarios can run through our heads. Who might we upset? What are we risking? It’s time for a podcast on decision making…

Enjoy the show and take care, it’s The Self Help Podcast!

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TSHP270: Nudge Theory and the Art of Changing Minds

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What’s Coming This Episode?

Behavioural science is a fascinating area. From propaganda during war time to the advertising boom in the 50s and beyond, humans are obsessed in finding ways to manipulate and change minds. So what is nudge theory and, most importantly, can it help Ed on his quest to get more people on their bikes??!

Enjoy the show and take care, it’s The Self Help Podcast!

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The Art of the Nudge

Nudging is the art of persuasion that is carried out below someone’s awareness. This is mainly used in health and safety areas as we encourage people to look after themselves. The rumble strips as you approach a roundabout get closer and closer together giving you the sensation that your car is speeding up. Your natural reaction is to slow down. No one has told you to slow down or asked you to slow down you have simply been nudged below you awareness into an action that makes you and others safer.

In the game of life we all seek to nudge others into doing what it is that we need them to do. If we are subtle they will not realise that they are being nudged. Many people get outraged at these ideas and ask me where nudging ends and manipulation begins? Perhaps the issue is in the eye of the beholder, as I say we are all doing it anyway. Perhaps manipulation is more negative and nudging more positive.

A while ago when we were looking at persuasion I suggested other words that we might use or think of instead of persuasion such as teaching, training, encouragement, seduction, inducement, punishment, cajolery, extortion, manipulation, coercion, bullying, brainwashing, exhortation, fear… I am sure there are more. Perhaps we then need also to consider the common vehicles that are used for persuasion such as media, news, propaganda, prejudice, gossip, faith, belief and our good friend advertising.

The Negative Bias

Evolutionary psychology explains that as we, indeed all beings on the planet, evolved we learned pretty early on that staying safe was a very good idea. This meant that we learned to pay more attention to the painful scary things than to the pleasurable things. This is known in psychology as the negative bias. We all know people who catastrophise events, make mountains out of mole hills and always seeing the worst possible outcomes, they are simply playing out the evolutionary negative bias to keep them self and those that they care about safe.

It seems strange that the negative message should be more powerful and create more attention than the positive one. Just turn on the news and see this being played out. Simply ask yourself ‘why is news always about bad things happening? Why don’t we pay as much attention to the good news as to the bad?’ The bad news is potentially telling us about things that may threaten us and from an evolutionary point of view this was more important than being happy.

Security and behaviour

Our behaviour is based around our need for security, for our need to feel safe or normal. This makes us vulnerable to be nudged by any message that might make use feel insecure or threatened.

As you will realise my current hobby horse is Brexit. The Brexit movement was all about nudging people with the feeling of fear and threat. When the statement that we would be able to put £350 million back into the NHS it was not talking to our positive self as in ‘oh that is good we will have more money for health’ we heard the message with our negative bias, ‘Those Europeans are stealing our resources’. This plays right back to the evolutionary negative bias, it is as though the tribes in the neighbouring territories are stealing our food and resources. The natural response is to move away from the source of the threat,

Now, if I say ‘if we leave Europe it is the stupidest thing we could ever do. We will all suffer, be worse off and create more instability in the world that leads to wars, death and violence…’ all of which I do believe by the way, what I have done is just attempted to nudge you into voting ‘stay’ in the next referendum by appealing to your negative bias. If I were to appeal to the positive side of your nature and tell what wonderful people the Europeans are and how much we benefit from being involved with them, the message does not have them same impact.

Nudging and persuading is what we are all doing all the time, if not with others then with ourself. How do you nudge yourself to go to the gym when you are feeling like you can’t be bothered?

Mindfulness is the only option that we have to become truly aware of who we are and what we are doing and also to be aware of others and what exactly they are up to. My stuck phrase is ‘what is the sound behind their words? What do they really mean when they said that?’

In mindful awareness we life in a world of choice and if we are Being nudged we might choose to enjoy it and see where it takes us. After all life is about learning?

Take care and be happy (that is a nudge by the way)

Sean x (so is the X that infers that I care without actually saying it)